Faq’s
- Frequently Asked Questions
Are all your jewellery pieces authentic?
Yes, every piece we sell is 100% genuine. We use certified materials and, where applicable, provide certificates of authenticity to guarantee the purity of gold, silver, and gemstones.
Do you offer custom-made jewellery?
Absolutely. We specialize in custom designs for rings, bangles, necklaces, and bridal sets. You can share your idea or inspiration with us, and our craftsmen will bring it to life.
Can I place an order online?
Yes, you can browse and order selected products online. For exclusive or customized designs, we recommend contacting us directly to discuss details before purchase.
What payment methods do you accept?
We accept cash, bank transfers, and other secure payment methods. For international customers, we provide guidance on safe payment options.
Do you provide delivery services?
Yes, we offer secure nationwide delivery in Pakistan. International shipping can also be arranged on request, with all items securely packaged and insured.
What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please inform us within 48 hours. We will arrange a replacement, repair, or full refund as per our Return Policy.
Can I return or exchange my purchase?
Yes, items can be returned or exchanged within 7 days, provided they are unused, in original condition, and accompanied by the receipt and packaging. For details, please see our Return Policy.
Do you provide after-sale services?
Yes, we provide polishing, resizing, and repair services to ensure your jewellery stays in perfect condition for years to come.
Do you create bridal or luxury sets?
Yes, we specialize in premium bridal jewellery and statement pieces. Customers may explore our collections online or visit our store for exclusive designs.
How can I contact Al Haramain Jewellers?
You can contact us via email, phone, or by visiting our showroom. Our team is always happy to assist you with queries, orders, or design consultations.
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At Al Haramain Jewellers in Peshawar, each design is crafted by master artisans renowned for their unmatched skill in gold jewellery craftsmanship
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